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#1  September 9, 2013 - 6:07am
kriss.44499's picture
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Joined: Dec 2010
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Hi,

 

Any time I want to download a subtitle, the app says "an internal error #7 occured.  Please choose an alternate subtitle package."

I have tried all of the packages, always same error.

Both over wifi and 3G, no luck.

 

Any ideas ?

 

Tks.

  September 9, 2013 - 2:21pm
james's picture
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Joined: Jun 2008
Posts: 13,574
Kudos: 1,113

Could you provide one of the video filenames you're having trouble with so we can try and replicate the issue here?

Infuse 6 for iOS and Apple TV is now available!