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#1  April 7, 2016 - 10:23am
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Update 12/4/17: Apple has released tvOS 11.2, making automatic refresh rate and dynamic range switching available to everyone with an Apple TV 4K! 🙌

To enable these great new features simply follow these steps.

  1. If you haven't already, update to tvOS 11.2 via Settings > System > Software Updates
  2. Update to Infuse 5.6.2 or later. You can check the currently installed version by scrolling to the bottom of Infuse > Settings
  3. Navigate to Settings > Video and Audio > Match Content and Enable Match Dynamic Range and Match Frame Rate (see attached screenshots)
  4. Sit back and enjoy silky-smooth video playback whenever you use Infuse! 👍

Update 11/21/17: Infuse 5.6.2 includes automatic frame rate and dynamic range switching on tvOS 11.2! 😀

Update 10/30/17: Hooray! Apple has added automatic refresh rate and dynamic range switching in tvOS 11.2. This update will allow Infuse to provide super-smooth video playback and will likely be out later this year. Infuse will soon be updated to take advantage of this great new feature.

Update 9/25/17: We did it! Thanks to everyone who submitted feedback to Apple, the newly released Apple TV 4K supports native 24p output - hooray! 🙌 The one missing piece is now simply allowing apps to adjust this on the fly, without forcing users to change it manually via Settings. The suggestion template below has been updated to reflect this new request.

The Apple TV 4K supports native 24Hz output, but on-the-fly switching is not yet available. This is a change that needs to come from Apple, and as the old saying goes “The squeaky wheel gets the grease.” So...we're asking you to be as squeaky as possible...within reason of course.

Ways you can help

  1. Request a feature or enhancement through apple.com/feedback
  2. Submit an enhancement bug report through bugreport.apple.com
  3. Encourage other people you know to do one of the above

A good template of the details to include with your request (courtesy of @siracusa) can be found below.

http://openradar.appspot.com/25133106

Most movies are shot at 24 frames per second. Apple TV 4K can now send 24 Hz video to the TV, which is great! However, this setting must still be set manually by the user.

Please allow tvOS applications (e.g., Infuse, Plex, DS Video, etc.) to switch to/from native 24 Hz video output on the Apple TV. All should be able to change the video output settings as they see fit when showing video files.

Even the ~$35 Raspberry Pi supports this feature. The Apple TV should too.

 

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  April 7, 2016 - 12:06pm
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Done.

  April 7, 2016 - 12:44pm
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Submitted.

  April 7, 2016 - 8:46pm
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Done and Done

Apple TV 4, Apple TV 3, iPhone Xs, iMac 5k, iPad Pro, Airport Extreme, Airport Express, Synology DS916+

  April 7, 2016 - 10:38pm
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Submitted

  April 8, 2016 - 1:55am
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Done !

  April 8, 2016 - 1:58am
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Done Smile

Nick

  April 8, 2016 - 3:55pm
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Submitted on both websites. Smile

  April 9, 2016 - 1:02am
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Done

  April 9, 2016 - 8:10am
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Done Smile

  April 9, 2016 - 9:52am
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Submitted too Smile

Mac OS X 10.13 + Mac Mini 2012 iCore5 2.5ghz, 16 Go, SSD drive + iPhone 7 + iPad Air 2 + Apple Watch Series 2 + NVIDIA Shield + Apple TV 4K + LG OLED C7 55"

  April 9, 2016 - 12:09pm
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  1. Done
  2. Done
  3. Eh, I don't like people. (j/k, Done)

Apple TV 4K --> Denon X6500H 7.1.4 --> LG OLED65C6P
======== CentOS mergerfs pool w/ Plex Server ========
iPhone XS Max ||| iPad Pro 10.5

  April 9, 2016 - 1:26pm
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Submitted today:

  Submitted to Apple wrote:

To whom it may concern:

Almost all movies are shot at 24 frames per second (24Hz) but the new Apple TV does not currently output 24Hz video - even if the TV natively supports this output format, such as mine. This is causing movies to appear jerky, as some frames from the 24 fps video are shown for longer than others.

Please add support for native 24Hz video output from the Apple TV. Your customers want it and all the big tvOS video app developers want it. Users should be able to change the video output settings when playing video files. The lack of 24Hz support is the biggest downfall to the Apple TV. It's not a small issue considering people purchase this product primarily to play and stream videos and movies.

Thank you for your consideration.

Regards,
Brian

  April 11, 2016 - 6:41am
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Also done right now Smile finger crossed

  April 11, 2016 - 12:37pm
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Submitted bug Wink

  April 12, 2016 - 9:26am
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Done Wink

  April 12, 2016 - 8:31pm
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Done

  April 13, 2016 - 12:09am
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Got a response to my bug report from Apple:

  Apple wrote:

Hello,

Engineering has determined that your bug report (25617523) is a duplicate of another issue (11241617) and will be closed.

So I guess they are looking at these requests. Let's hope they do something about it. The pre-existing bug report is still "Open", but I was not able to figure out how to look at the ticket.

Apple TV 4, Apple TV 3, iPhone Xs, iMac 5k, iPad Pro, Airport Extreme, Airport Express, Synology DS916+

  April 13, 2016 - 3:34am
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question, if now with the infuse 4.1 i have no judder or suttering, at 60p

whats the benefit of 24p?

i want too, but at the moment, works perfetly no?

  April 13, 2016 - 11:31am
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  Azazel512 wrote:

question, if now with the infuse 4.1 i have no judder or suttering, at 60p

whats the benefit of 24p?

i want too, but at the moment, works perfetly no?

It's a subtle effect, and only visible in some scenes.

Infuse 6 for iOS and Apple TV is now available!

  April 14, 2016 - 5:16am
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I do hope Apple enable 24p somehow. But I understand the awkward position they're in.

1) 24p would feel laggy and awful for menus and browsing

2) Switching refresh rates when videos start and stop means the ATV has to deal with the delays and flickering that many TVs do when refresh rates change.

Hopefully they phase it in by allowing advanced users to opt-in to 24p. Good luck!

  April 14, 2016 - 5:54am
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Got an email from Apple Developer bug team, they closed my ticket due to it being duplicated to other users so I guess they are aware LOL

Mac OS X 10.13 + Mac Mini 2012 iCore5 2.5ghz, 16 Go, SSD drive + iPhone 7 + iPad Air 2 + Apple Watch Series 2 + NVIDIA Shield + Apple TV 4K + LG OLED C7 55"

  April 18, 2016 - 4:43pm
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I also sent it Smile

  April 18, 2016 - 4:45pm
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  cecemf wrote:

Got an email from Apple Developer bug team, they closed my ticket due to it being duplicated to other users so I guess they are aware LOL

That's a pretty standard response, but the more duplicates the better. Smile

Infuse 6 for iOS and Apple TV is now available!

  May 30, 2016 - 1:30pm
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Done too !
What a pity to have a stuttering 24p when TV does wonderful 120Hz, filling the gap !

  July 20, 2016 - 1:32pm
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@james how about you and elan from plex together write a letter to Apple requesting this feature? I don't know how many users you have together, but my guess is quite many.

  July 22, 2016 - 2:00am
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I wish they would add this somehow. For me personally this will be the factor whether to buy the next gen of ATV or not. Ridiculous that even my 100 Euro Sony BD Player is able to do that with mkvs and only struggles with Atmos tracks. Motion is so much more fluid but I assume Apple sadly is committed to the mass market here where most people take judder for granted.

  August 11, 2016 - 8:39am
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Submited

  August 30, 2016 - 7:42am
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Done

  September 6, 2016 - 2:08am
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Done!

  September 26, 2016 - 3:14am
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Done