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#1  November 21, 2016 - 5:08am
davidcafor's picture
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I've seen Infuse5 on the ATV4 at a price of 12€.
The main problem is that Infuse4 Pro appears as not bought, and in my case I bought it long time ago and I've being using it and it still installed on my ATV.

There's no way to update from Infuse4 to 5 for free?
Any reason why infuse4 pro appears as not bought?

  November 21, 2016 - 6:09am
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There are two versions of inFuse - the free version and the Pro version. If you started with the free version and upgraded to Pro via an inapp purchase then you need to make sure that you still start with the free version.

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  November 21, 2016 - 7:05am
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I bought the pro version via the inapp purchase in infuse 4. Should I get infuse 5 for free now? Just downloaded the free version of infuse 5 and tried to activate pro but it doesn't work...

  November 21, 2016 - 7:15am
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Same here...
When I try to restore my in-app Pro account from Infuse4 to Infuse5 it appears a new yearly payment method...is that ok?

  November 21, 2016 - 8:09am
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I can't upgrade to pro either. It says 7,50€ for every year, are you switching from paying once to paying every year? That would suck Frown I have to stick with Infuse 4 then Frown

  November 21, 2016 - 9:17am
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That does not sound correct. I would suggest waiting for the official FireCore response. Assuming this should not happen it is not clear whether this is a fault in the software or perhaps in the settings on the App Store for inFuse apps.

I AM A USER - NOT A FIRECORE EMPLOYEE

  November 21, 2016 - 10:19am
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I also got the free version of 5 (paid for 4), and when I hit Restore after installing version 5, nothing happens, Wants me to start 1 month trial now, or no thanks....

was a new pricing plan implemented that users did not know about?

  November 21, 2016 - 11:50am
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Same problem for me, i did an inapp purchase in 4 version and now it asks me to pay and can't restore my purchase

  November 21, 2016 - 12:16pm
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Indeed a new pricing plan, read the blog: https://firecore.com/blog

  November 21, 2016 - 12:30pm
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I dont understand this. I can buy the app for 12$ or i use the free app an pay 7$ every month?
Then its better to buy it for 12$! Or not?

  November 21, 2016 - 12:35pm
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Doing same issue on IOS

  November 21, 2016 - 12:46pm
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  Audionymous wrote:

I dont understand this. I can buy the app for 12$ or i use the free app an pay 7$ every month?
Then its better to buy it for 12$! Or not?

every year not every month. I prever the 7$ every year, cause if you look at it via monthly pay its just a few cents and if they update some time to version 6, you will get the update cause you are still paying. If you buy it for 12$ once and they update within a year to 6, you gotta pay again your 12$.

  November 21, 2016 - 1:41pm
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Yes but when the Version 6 comes 2018 you payed 14$ and this ist more than the pro Version Wink

When i buy the Pro for 12$, this is mine, when you use the 7$ Version, you have this App for one Year.

  November 21, 2016 - 1:54pm
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  Troysc wrote:

every year not every month. I prever the 7$ every year, cause if you look at it via monthly pay its just a few cents and if they update some time to version 6, you will get the update cause you are still paying. If you buy it for 12$ once and they update within a year to 6, you gotta pay again your 12$.

Yep. Paying 7$ a year is better than paying 12$ a year. That's pretty much it.

  November 21, 2016 - 1:54pm
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Yeah, so I guess it depends on when they release the new update Wink

  November 21, 2016 - 1:58pm
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  Audionymous wrote:

Yes but when the Version 6 comes 2018 you payed 14$ and this ist more than the pro Version Wink

When i buy the Pro for 12$, this is mine, when you use the 7$ Version, you have this App for one Year.

You know version 6 will probably come in 2017, right? From version 4 to version 5 was just 9 months (Feb/16 to Nov/16).

If you don't plan to update to version 6, then stick with the full 12$ payment.

If you plan to update to version 6, paying 12$ a year (instead of 7$) is not a great deal.

  November 21, 2016 - 2:18pm
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  Audionymous wrote:

I dont understand this. I can buy the app for 12$ or i use the free app an pay 7$ every month?
Then its better to buy it for 12$! Or not?

I think it is 7$ every year vs one off payment of 12$

  November 21, 2016 - 2:18pm
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Really, no upgrade pricing?

I sure hope they fixed the playback issues in this version.

  November 21, 2016 - 2:52pm
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This an app I use all the time on two ATV4's, and an iPad, so I'm quite happy to pay $7 per year to this company to allow them to improve the product. I have purchased Infuse 4 but have no issue paying for Infuse 5...

  November 21, 2016 - 3:13pm
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Ok, read up a bit and $7 a year is alright Smile

  November 21, 2016 - 6:07pm
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  remotevisitor wrote:

I think it is 7$ every year vs one off payment of 12$

b
So why have the 2 prices? why not just have the 7 dollars price? What is the 12 dollar choice for?

AppleTV4th Gen times 2, streaming from WD MyCloud 4100 PR series 32TB, Mac always off!

  November 21, 2016 - 6:09pm
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  Sebastian Manteuffel wrote:

Yep. Paying 7$ a year is better than paying 12$ a year. That's pretty much it.

so if you pay the 13 bucks, you never have to pay for another upgrade? Plus on the appleTV it is not showing me a 7 dollar option

AppleTV4th Gen times 2, streaming from WD MyCloud 4100 PR series 32TB, Mac always off!

  November 21, 2016 - 7:32pm
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  Kliph wrote:

so if you pay the 13 bucks, you never have to pay for another upgrade? Plus on the appleTV it is not showing me a 7 dollar option

No. The 13 buck option gets you v5 only. If v6 is released, you will have to pay for it again. 7 buck/year option gets you all upgrades, whether minor (v5.0 to v5.1) or major (v5 to v6 to v7) within the year. As long as you keep paying the $7/year, you keep receiving upgrades. For me, the annual $7/year subscription is the way to go.

  November 21, 2016 - 8:03pm
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The subscription mode (via in-App purchase) does not work for Family Sharing right?

  November 21, 2016 - 8:32pm
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  sh2sg wrote:

The subscription mode (via in-App purchase) does not work for Family Sharing right?

Yes, it does. Although the method to share is different than with the standalone Pro version.

https://firecore.com/forum/topic/13168

  November 21, 2016 - 8:44pm
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  Sebastian Manteuffel wrote:

Yes, it does. Although the method to share is different than with the standalone Pro version.

https://firecore.com/forum/topic/13168

hmm, I don't have trakt account, neither is prepared to create one. guess I have to stay with Pro 4, or get Standalone Pro 5 some time later, if reviews on the Pro 5 are positive.

  November 21, 2016 - 8:59pm
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  paul30d wrote:

No. The 13 buck option gets you v5 only. If v6 is released, you will have to pay for it again. 7 buck/year option gets you all upgrades, whether minor (v5.0 to v5.1) or major (v5 to v6 to v7) within the year. As long as you keep paying the $7/year, you keep receiving upgrades. For me, the annual $7/year subscription is the way to go.

so, bottom line, pay 7 bucks, and get all updates, pay 13, and have to do it annually anyway? So, how do you get it free for 30 days? Do you down load the free version, and do the in app purchase after 30 days?

AppleTV4th Gen times 2, streaming from WD MyCloud 4100 PR series 32TB, Mac always off!

  November 22, 2016 - 2:09am
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What if I recently bought Infuse 4 Pro? I need to pay again? I bought it around the time I registered here. So just over a month.

  November 22, 2016 - 4:13am
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how can I stop payment after the trial period?

  November 22, 2016 - 6:14am
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  georgeol wrote:

how can I stop payment after the trial period?

Follow the instructions at https://support.apple.com/en-gb/HT202039.

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  November 22, 2016 - 6:24am
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  MacinJosh wrote:

What if I recently bought Infuse 4 Pro? I need to pay again? I bought it around the time I registered here. So just over a month.

it might be worth contacting FireCore providing 'proof-of-purchase' to see if they can do something for a case like yours (e.g. Provide a promo code for the new version).

I AM A USER - NOT A FIRECORE EMPLOYEE