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#1  February 1, 2017 - 9:38am
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So, recently I purchased the pro version of Infuse for TVOS.

So far I've been using it to play videos directly from my Apple Time Capsule.

Every video played just fine, until today, when I tried playing a (The) Grand Tour episode (1080p, 5.1 channels, MKV HEVC H.265, 1.6GB, 71 mins).

The video was stuttering to the point of being completely unwatchable. Even though the very same video plays completely fine in VLC for TVOS or in any other device I've tried so far (VLC in Windows, File Explorer on Android or PlayerXtreme on iOS)

Any other MKV video in H.264 (not H.265) also plays without any problem in Infuse.

Any idea how to make the video play on my Apple TV using the Infuse app?

  February 1, 2017 - 10:07am
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Improved HEVC playback is something we're currently looking into. Stay tuned. Wink

Infuse 6 for iOS and Apple TV is now available!

  June 6, 2017 - 9:16am
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New in tvOS 11.0 - Support for High Efficiency Video Coding (HEVC).
High Efficiency Video Coding (HEVC) is a new standard for video encoding that offers substantially better compression than H.264 at the same level of visual quality.
Use AV Foundation to playback movies containing HEVC encoded tracks, and to export videos.
VideoToolbox clients can encode and decode HEVC video bitstreams.

@James Does this mean hardware decoding of HEVC will work on Apple TV 4 running on iOS 11?

  June 6, 2017 - 1:25pm
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iOS/tvOS 11 will support HW decode of HEVC, the only question is which devices will be supported.

We'll be digging more into this soon. Wink

Infuse 6 for iOS and Apple TV is now available!

  June 6, 2017 - 7:30pm
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Thanks for the quick response, James. I hope Apple TV 4 is supported. Have a ton of 1080p HEVC files that I would love to play on my ATV4 with infuse.

  June 7, 2017 - 2:53am
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dito.
I could test on tvOS 11 and iOS 11.

  June 12, 2017 - 12:26pm
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  k3erg wrote:

dito.
I could test on tvOS 11 and iOS 11.

Great! We'll be adding an iOS 11 beta build track after the release of 5.5 in July.

Stay tuned. Wink

Infuse 6 for iOS and Apple TV is now available!

  August 15, 2017 - 4:48am
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I have tested H.265 with TVOS 11 Beta 4 and Infuse 5.5.1. The video stutters on ATV4 only.
But what I have noticed is on TVOS11 the audio passthrough output does not work, you will get only MultiChannel Input.
Do you have the same problem?

Best regards from Germany

  August 15, 2017 - 5:19am
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  bully07 wrote:

I have tested H.265 with TVOS 11 Beta 4 and Infuse 5.5.1. The video stutters on ATV4 only.
But what I have noticed is on TVOS11 the audio passthrough output does not work, you will get only MultiChannel Input.
Do you have the same problem?

Best regards from Germany

Please try the new 5.5.2 update. Wink

Infuse 6 for iOS and Apple TV is now available!

  August 15, 2017 - 5:53am
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Oh, there was a new release yesterday? I will try and keep you informed.
Olli

  August 15, 2017 - 7:03am
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Wow, it is working absolutly fine now, Great Job!
The Audio Passthrough is still not working. On TVOS 11 I hear only digital noise on my Denon Receiver. I can switch the Audio option to Auto and my receiver shows Multi Input. Now you can hear the Audio.
On TVOS10 there was no problem with passthrough.
Thanks again for fixing the H.265 Problem!!
BR
Olli

  August 15, 2017 - 10:42am
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Just tested it! It's brilliant. HEVC 1080p files now work flawlessly. Thanks.

  August 15, 2017 - 11:08am
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  bully07 wrote:

Wow, it is working absolutly fine now, Great Job!
The Audio Passthrough is still not working. On TVOS 11 I hear only digital noise on my Denon Receiver. I can switch the Audio option to Auto and my receiver shows Multi Input. Now you can hear the Audio.
On TVOS10 there was no problem with passthrough.
Thanks again for fixing the H.265 Problem!!
BR
Olli

Great to hear!

Passthrough is still on our radar to address for tvOS 11.

FWIW, you'll get the same (if not better) quality when using Auto. More info here.
https://support.firecore.com/hc/en-us/articles...

Infuse 6 for iOS and Apple TV is now available!

  August 15, 2017 - 12:32pm
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Hi,
What about our existing devices?
My apple tv 4 has ios 10.2.2.
And , ı cannot watch my hevc files with infuse 5.5.2 . stuttering contınue...
Thanks

  August 15, 2017 - 1:06pm
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Okay and thanks again for the great work.
BR
Olli

  August 15, 2017 - 1:22pm
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Beta 6 is released and Audio Passthrough is working again. So everything is fine now Smile

Thanks for the link concerning the differences between Auto and Passthrough.

BR
Olli

  August 15, 2017 - 2:01pm
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  baybora wrote:

Hi,
What about our existing devices?
My apple tv 4 has ios 10.2.2.
And , ı cannot watch my hevc files with infuse 5.5.2 . stuttering contınue...
Thanks

You just have to wait until Apple's general release of tvOS 11 (or if you really need it now, sign up to the tvOS 11 beta if you are willing to run beta software on your ATV4).

  August 15, 2017 - 4:15pm
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  bully07 wrote:

Beta 6 is released and Audio Passthrough is working again. So everything is fine now Smile

Thanks for the link concerning the differences between Auto and Passthrough.

BR
Olli

That's great to hear! Thanks for following up.

Infuse 6 for iOS and Apple TV is now available!

  August 17, 2017 - 7:33am
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Working fine on my ATV4 (iOS 11 latest public beta) for x265 files: great job guys!:

  August 17, 2017 - 7:42am
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Hi,
How do you install the public beta firmwares to your ATV 4?
Via a mac pc with a cable or the standart update on device menu for ATV4 as usual

Thanks

  August 17, 2017 - 7:49am
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Very easy: https://www.imore.com/how-download-tvos-11-pub...
I had to restart my ATV in order for the new option (Get public beta updates) to appear.
Be careful though: it is a beta software, has bugs, and does not run as smooth as a production version.

  August 17, 2017 - 8:10am
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Thanks a lot.
I will try.

  August 17, 2017 - 11:23am
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I have updated my atv 4 to tvos 11 without problem.
I tried the new firmware with some 2160p hevc (h265) mkv files. No success. Stuttering is continue...
I think, ı should wait for atv 5 for 4k support.
Thanks

  August 17, 2017 - 11:26am
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Works for 1080p. I guess hardware of ATV4 is not ready for 4k.

  August 17, 2017 - 11:28am
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  baybora wrote:

I have updated my atv 4 to tvos 11 without problem.
I tried the new firmware with some 2160p hevc (h265) mkv files. No success. Stuttering is continue...
I think, ı should wait for atv 5 for 4k support.
Thanks

The ATV4 will be limited to 1080p HEVC. 4K HEVC will be available on the ATV5

Infuse 6 for iOS and Apple TV is now available!

  August 17, 2017 - 11:29am
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  baybora wrote:

I have updated my atv 4 to tvos 11 without problem.
I tried the new firmware with some 2160p hevc (h265) mkv files. No success. Stuttering is continue...
I think, ı should wait for atv 5 for 4k support.
Thanks

You may just have to wait till Infuse is 100% ready for tvOS 11. Since you're not a beta tester for Infuse you won't be able to work with infuse betas that are being developed for better use of the betas of tvOS.

EDIT to add since James and I posted at the same time...

What James said. Wink

•Just Another Infuse User• •Not An Employee Of Firecore• •Certified Curmudgeon•

  August 17, 2017 - 11:31am
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Hi James,
Is there any improvements on 24 fps support side with tvos 11 & infuse 5.5.2 ?

  August 18, 2017 - 12:29am
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  james wrote:

The ATV4 will be limited to 1080p HEVC. 4K HEVC will be available on the ATV5

Do you think Apple will release a ATV5 this year?

  August 18, 2017 - 6:13am
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  bully07 wrote:

Wow, it is working absolutly fine now, Great Job!
The Audio Passthrough is still not working. On TVOS 11 I hear only digital noise on my Denon Receiver. I can switch the Audio option to Auto and my receiver shows Multi Input. Now you can hear the Audio.
On TVOS10 there was no problem with passthrough.
Thanks again for fixing the H.265 Problem!!
BR
Olli

Still some issues with some 4K 10-bit HEVC files with the iOS version for hardware based decode. See my post here:

https://firecore.com/comment/75537#comment-75537

But this wouldn't apply to the 1080p-only A8-endowed Apple TV 4 anyway. There is no native hardware decode for HEVC on Apple TV 4.

  bully07 wrote:

Do you think Apple will release a ATV5 this year?

I do. It should be relatively soon. Apple has (by accident) already listed some iTunes content as 4K HDR.

I expect a 4K Apple TV 5 release by fall.

  August 24, 2017 - 2:38pm
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  Eug wrote:

It should be relatively soon. Apple has (by accident) already listed some iTunes content as 4K HDR.

I expect a 4K Apple TV 5 release by fall.

Bloomberg states its sources have confirmed that the 4K Apple TV 5 is coming in (late) September.

https://www.bloomberg.com/news/articles/2017-0...

The updated box, to be revealed alongside new iPhone and Apple Watch models at an event in September, will run a faster processor capable of streaming the higher-resolution 4K content, said the people, who asked not to be identified because the plans aren’t yet public. The 4K designation is a quality standard that showcases content at twice the resolution of 1080P high-definition video, meaning the clarity is often better for the viewer. Apple is also testing an updated version of its TV app, which first launched in 2016, that can aggregate programming from apps that already offer live streaming.

  August 26, 2017 - 8:03pm
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I haven't tried tvOS11 yet, but just want to say a huge thanks for adding h265/HEVC support! It's the only thing that I've been missing from my Apple TV, is being able to play back high bitrate 1080p HEVC videos smoothly.

I wont have to resort to h264 for much longer by the sounds of it Smile