Hi, I have decided to make a new post for new information regarding this issue. I had found this (https://firecore.com/forum/topic/19241) and noticed others were having this problem as well. But it has been nearly two months and the problem still widely occurs with the majority of portrait videos imported into Infuse. The original post is also under the wrong section, for me anyway. Original post is in the TVOS section and my issue is one iPhone X and iPad Pro.
Portrait videos and thumbnails display and play upside-down. This issue does not happen with the same videos imported into similar iOS apps, VLC, nPlayer, PlayerXtreme, etc. These videos also do not display upside-down in the photos app, finder, or files apps. If anyone else has this issue and would like to share a video with the developers, please feel free to post a link to share in this thread if allowed, because I do not wish to share my media.
Developers, have you reproduced this issue? Will this issue be fixed sometime soon? Any new info would be greatly appreciated. This has caused me to stop using the app and now have to use a competitor which has an inferior product. This also has me putting off purchasing a pro subscription.
Any help would be greatly appreciated. Many Thanks!