17 posts / 0 new / Last post
#1  August 7, 2018 - 6:23am
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

Hi Guys,

I am new to this app, and wanted to know can I play 4K HDR x265 files on Ipad Pro through my synology NAS shared drive ?

  August 7, 2018 - 12:26pm
james's picture
Staff
Offline
Joined: Jun 2008
Posts: 12,196
Kudos: 872

Yes, 4K HDR x265 files are supported in Infuse when using an Apple device with an A9 or later chip. This includes all iPad Pros.

Help get Dolby Atmos on Apple TV (more info)

  August 7, 2018 - 11:57pm
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

Thanks

I have just bought the yearly subscription pro version and setup on iPad Pro, getting ATV 4K today for my LG OLED

My setup is, I have Synology NAS and as per my readings I have set it to SMB 3 (max) and on iPAD Infuse app I have set SBM for synology nas share as SMB 3

this I am doing to ensure no buffering play back of my 4k HDR 10 bit files through synology nas, however I still find it buffers at time and its not as smooth as Kodi on my Nvidia Sheild TV doing the same thing for same file

now I will hook my ATV 4K to wired lan to my NAS

what other recommendations you suggest to ensure smoother play back without buffering in this scenario

also I am concered about Infuse doing proper frame rate and color matching to each file while playing on OLED TV....is that done automatically and what settinsg to use it on ipad and ATV ?

  August 11, 2018 - 8:33am
james's picture
Staff
Offline
Joined: Jun 2008
Posts: 12,196
Kudos: 872

If you are using SMB3 and having trouble with buffering, you may consider changing the Transport Encryption option from Auto to off. Transport encryption isn't necessary for streaming video files, and will add a pretty substantial overhead as the NAS has to encrypt everything before it streams to Infuse. Doing this would allow you to retain the improved signing security of SMB3, but with faster performance.

Alternatively, if you want to keep transport encryption enabled but simply avoid using it for Infuse, you can change the SMB version in Infuse from Auto to SMB2 as described here. https://support.firecore.com/hc/en-us/articles/215090977-Streaming-From-...

With regard to frame rate and color space matching, Infuse will automatically adjust the Apple TV settings to match the video being played, as long as you have the Match Content options enabled as described here. https://support.apple.com/en-us/HT208288

Help get Dolby Atmos on Apple TV (more info)

  August 11, 2018 - 11:29am
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

wonderfull I did the same on my synology nas, disabled the encryption

apple tv 4k infuse with wired connection works perfect without buffering but my ipad pro with wifi 5ghz do still buffers on higher bit rate 4k files

also I dont see an option to change SMB options (2,3 etc) on infuse apple tv app ? where do i change that in tv infuse app ?

  August 11, 2018 - 11:42am
NC Bullseye's picture
Moderator
Offline
Joined: May 2016
Posts: 1,398
Kudos: 253
  saji2020 wrote:

wonderfull I did the same on my synology nas, disabled the encryption

apple tv 4k infuse with wired connection works perfect without buffering but my ipad pro with wifi 5ghz do still buffers on higher bit rate 4k files

also I dont see an option to change SMB options (2,3 etc) on infuse apple tv app ? where do i change that in tv infuse app ?

Settings > Shares > Saved Shares (select the one you want to modify) > Edit Share > SMB Version (choose the version of SMB you want to try) > Save

Edit to add: This is how to do it on the Apple TV sorry, I don't have my phone right now to verify it's the same but it should be close.

Edit again to add: Settings > Add Files > Saved Shares > Info (circle with "I" in it next to the share you want to edit) > SMB Version

That's for iOS sorry about the initial gaffe. Smile

•Just Another Infuse User• •Not An Employee Of Firecore• •Certified Curmudgeon•

  August 11, 2018 - 1:02pm
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

perfect I have set smb on atv and its working perfectly fine

however my ipad pro app still buffers on high bitrate files

  August 11, 2018 - 1:03pm
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

also is there an option to see technical details of playing files like its bitrate, color framerate etc ?

  August 11, 2018 - 2:28pm
NC Bullseye's picture
Moderator
Offline
Joined: May 2016
Posts: 1,398
Kudos: 253
  saji2020 wrote:

perfect I have set smb on atv and its working perfectly fine

however my ipad pro app still buffers on high bitrate files

Did you try the Legacy setting on the iPad? That one works best for many users.

•Just Another Infuse User• •Not An Employee Of Firecore• •Certified Curmudgeon•

  August 12, 2018 - 1:48am
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

absolutely fantastic so ipad pro smb has to be legacy and on atv smb has to be smb3 and disable encryption in synology nas...this combination rocks

thank you guys...

now how can I see tech details while playing movies like what frame rate, color resolution etc just like nerd stats of youtube ?

  August 12, 2018 - 6:24am
NC Bullseye's picture
Moderator
Offline
Joined: May 2016
Posts: 1,398
Kudos: 253
  saji2020 wrote:

absolutely fantastic so ipad pro smb has to be legacy and on atv smb has to be smb3 and disable encryption in synology nas...this combination rocks

thank you guys...

now how can I see tech details while playing movies like what frame rate, color resolution etc just like nerd stats of youtube ?

Glad you found the combo that works for your set up!

Sorry as far as I know there's no nerd window to look at the states. Since that's really just a curiosity thing and not really an enhancement for playback it may be a while before we get to that goodie.

•Just Another Infuse User• •Not An Employee Of Firecore• •Certified Curmudgeon•

  August 12, 2018 - 8:21am
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

Quick question on susbtitles

If we download subtitles from in app where it gets stored ? And how can we delete any downloaded subtitle ?

  August 13, 2018 - 9:32am
james's picture
Staff
Offline
Joined: Jun 2008
Posts: 12,196
Kudos: 872
  saji2020 wrote:

Quick question on susbtitles

If we download subtitles from in app where it gets stored ? And how can we delete any downloaded subtitle ?

Downloaded subtitles are stored in the app, and if you delete a video through Infuse the subtitle will also be removed.

Help get Dolby Atmos on Apple TV (more info)

  August 13, 2018 - 10:54pm
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

Is there a way to at least see which framerate a video file is playing...I have enabled match framerate etc on ATV but still how do we cross verify ?

  August 14, 2018 - 12:27pm
james's picture
Staff
Offline
Joined: Jun 2008
Posts: 12,196
Kudos: 872
  saji2020 wrote:

Is there a way to at least see which framerate a video file is playing...I have enabled match framerate etc on ATV but still how do we cross verify ?

We don't display this in the UI, but as long as you have the Match Content options enabled (https://support.apple.com/en-us/HT208288) Infuse will always adjust the Apple TV output to whatever you are watching.

Help get Dolby Atmos on Apple TV (more info)

  August 15, 2018 - 11:26am
saji2020's picture
Offline
Joined: Aug 2018
Posts: 18
Kudos: 2

how about preview/trailer support for movies ?

  August 15, 2018 - 11:28am
james's picture
Staff
Offline
Joined: Jun 2008
Posts: 12,196
Kudos: 872
  saji2020 wrote:

how about preview/trailer support for movies ?

This is something we may look into for the future, and you may consider upvoting the topic in the suggestions area found here.

https://firecore.com/forum/topic/15773

Help get Dolby Atmos on Apple TV (more info)