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#1  September 3, 2018 - 1:21pm
matth123's picture
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When launching the iPhone Apple TV remote from control center, it often lacks +/- 10 sec icons when a film is already playing.

When starting a film (from control center remote App), these icons appear. When launching the App from the phone (not the control center version), I do consistently get the +/- 10 sec icons when a movie is playing.

Using latest iPhone OS.
Anybody having similar experiences?

Thanks,

Matt.

  September 4, 2018 - 1:08am
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Have you checked if it works with other apps? Like Amazon Prime, Netflix or other. Then if you are on iOS 12 beta (I don't know) it could a bug in the app TV remote.

  September 14, 2018 - 9:31am
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Thanks for the hint for checking consistency across other Apps. Only have Netflix, it also "suffers" the same issue... +/- 10 sec when launching movies/show, but then when you return, no +/-10 sec icons.

  September 17, 2018 - 2:26pm
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Might be worth grabbing the latest iOS and tvOS 12 updates that were released today to see if installing them helps.

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  October 1, 2018 - 9:39pm
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Updated all systems to iOS12, now seems to be working well. Getting +/- 10sec from control center, as well as App.