2 posts / 0 new / Last post
#1  June 7, 2019 - 1:49am
ReaperSPTN's picture
Offline
Joined: Jun 2018
Posts: 2
Kudos: 0

hi my current ipad 9.7 2018 wont convert hdr to sdr in the latest infuse 6 pro, even tho my iphone 6 does. when i play it through plex it converts as well, just not with infuse on the ipad. and i tried the file streaming from plex and copying to the ipad same issue both times. the image isnt washed out, its just too light, for instance the beginning of thor ragnarok the scene of surtur is suppose to be red buts its light orange instead. and i cant do a screen shot because when i do the screen shot looks right but the video doesnt

  June 8, 2019 - 8:17am
james's picture
Staff
Online
Joined: Jun 2008
Posts: 13,292
Kudos: 1,080

Would you mind sending in a quick report from your device so we can look into this?

https://support.firecore.com/hc/en-us/articles...

Infuse 6 for iOS and Apple TV is now available!